B2C Request Form (BikeChain)

Request Type *

Please select the most appropriate issue.

Brand *

Batch Number *

This is a 5 digit code with one letter 4 numbers, found beside the expiry date.

Serial Number *

Found at the back of the head unit, next to a QR Code.

Santini Production Code *

This is a series of letters and number found on the garment label in the side seam below the garment size code e.g M for Medium.

Is this claim for a wetsuit? *

Wetsuit Batch Number *

This is a series of letters and numbers found on the garment label in the side seam labelled - 'batch number'

Subject *

Email Address *

Your Name *

Order Number *

Please enter number and letters e.g. 101121, 202242 etc

Consignment Tracking Number (optional)

Description *

Terms & Conditions *

*any items that you would like to return due to 'change of mind' are to be sent to our Service Centre at your cost. If your return request does not meet our returns policy, service may be denied and your goods returned. Do you agree with the above terms and our condition criteria above?

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